Privacy Policy: CUD – Connect Uniquely Deeply
Welcome to the CUD – Connect Uniquely Deeply Privacy Policy. Whether you’re here to explore romantic connections or make new friends, CUD – Connect Uniquely Deeplyis built on the foundation of mutual respect, individual choice, and data responsibility. We’re committed to ensuring your personal information is handled lawfully, transparently, and with your privacy in mind at every step.
CUD – Connect Uniquely Deeply is operated by KRAZYBREW LABS (OPC) PRIVATE LIMITED, a company registered and operating in India. In this Policy, references to “CUD – Connect Uniquely Deeply”, “we”, “our” or “us” mean the operator of the CUD – Connect Uniquely Deeply platform, and “you” or “user” refers to any individual using our app, website, or services.
This Privacy Policy explains how we collect, use, share, and protect your personal data when you use the CUD – Connect Uniquely Deeply mobile application, website, and related services (collectively, the “Services”).
By accessing or using CUD – Connect Uniquely Deeply, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using the Services.
Important Notes
- Updates: We may revise this Policy from time to time. The latest version will always be available at privacy-policy. In case of significant changes, we will notify you via email, in-app notice, or any other legally accepted method.
- Legal Jurisdiction: This Policy is governed by Indian law, including the Information Technology Act, 2000, SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023.
Scope of this Policy
This Privacy Policy applies to:
- Your use of the CUD – Connect Uniquely Deeply mobile app and the https://cud.krazybrew.com website
- Any features, contests, promotions, or surveys we operate
- All personal data collected directly from you or indirectly through your use of our Services
Categories of Information We May Collect
- Account & Registration Details
- Social Login or Connected Account Info
- Photo & Identity Verification (including optional facial recognition)
- Payment and Transaction Information
- Location Data
- Device and App Usage Data
- Uploaded Photos and Profile Content
- Clicked Links and Match Activity
- Chat Messages and Communications
- User Surveys, Testimonials, and Feedback
- Support and Contact Information
- Cookies and Other Tracking Technologies
1. Registration Information
When you create a CUD – Connect Uniquely Deeply account, we collect certain personal information to identify users, offer secure access, and provide personalized services. This data is essential for account creation, safety, and enabling core functionality of the app.
Information we may collect at the time of registration includes:
- Full name
- Username
- Gender identity
- Sexual preference
- Email address
- Mobile number
- Photographs
- Date, time, and location of birth (used for age verification and astrology-based matching, if enabled)
- Precise or approximate location (if device permission is granted)
- Social media login credentials or linked account data (e.g., Facebook or Instagram)
Your date of birth cannot be changed after registration, to prevent misuse of age-sensitive services. If you enable device-level location access, your location may be updated automatically in the background for match relevance and safety features.
Please note: certain profile elements, such as your name, username, gender identity, sexual preference, and profile images, may be visible to other users of the platform, depending on your privacy settings.
You may update your profile information at any time through the app, except for your date of birth. You are solely responsible for ensuring your account details remain accurate and current—particularly if your contact number or email address changes. Inaccurate information may limit your access to certain features or lead to account suspension.
2. Linked Social Media Information
To make your CUD – Connect Uniquely Deeply experience smoother and more personal, we may allow you to register, sign in, or enhance your profile using third-party social media accounts. When you choose to do this, certain information from those external platforms may be shared with us.
Using Social Accounts for Login or Registration
You may choose to register or log in to CUD – Connect Uniquely Deeply using:
- Facebook: If you sign up via Facebook, you authorize Facebook to share with us your name, profile picture, and—unless explicitly disabled—your:
- Email address
- Date of birth
- Additional profile photos
- Gender
- Liked pages
- Current city
- Apple ID: When registering through Apple, you authorize Apple to share with us:
- Your Apple login
- Your Apple-linked name (editable)
- An email ID—either your personal email or an anonymized Apple-generated one
We use this information to create and personalize your CUD – Connect Uniquely Deeply account. If you later revoke CUD – Connect Uniquely Deeply access via your Facebook or Apple settings, we won’t be able to access any updated info from those sources.
Linking Other Social Platforms
You may also choose to link additional social media accounts like Instagram, Facebook, or Spotify to enrich your CUD – Connect Uniquely Deeply profile. With your permission, this allows us to pull limited data such as:
- Instagram photos
- Public Facebook data
- Your top Spotify artists
You control what data is shared at the time of linking. If you wish to disconnect a platform, simply adjust the access settings in your Instagram, Facebook, or Spotify account directly.
3. Profile Verification
To keep CUD – Connect Uniquely Deeply safe and authentic, we require all users to complete photo verification. This helps prevent fake accounts, catfishing, and spam, while promoting genuine connections.
How It Works
You'll be asked to submit a live selfie that we compare to your profile photo using automated technology. This ensures you're a real person and matches the identity you've presented.
Once verified, your profile will display a “verified” badge to other users. This improves trust and safety for everyone using CUD – Connect Uniquely Deeply.
What We Store
Your verification photos are not made public. We retain them securely for internal use, such as re-verifying accounts or investigating misuse. These images are stored only as long as necessary, and never longer than 3 years after your last activity.
4. Purchase Information
If you choose to subscribe to premium features on CUD – Connect Uniquely Deeply, we process your payment information securely through our payment gateway partner, Razorpay. Your payment details may be stored temporarily for audit, fraud detection, and compliance purposes.
CUD – Connect Uniquely Deeply uses automated systems to monitor transactions for fraud or suspicious activity. If a payment is flagged or declined based on predefined risk patterns, it may be automatically blocked. You will receive a notification if this happens and can contact us to appeal the decision.
5. Geolocation Information
If you grant CUD – Connect Uniquely Deeply access to your location in your device settings, we may collect and use your real-time location to show you potential matches nearby and personalize your app experience. This includes data such as GPS coordinates and Wi-Fi network proximity.
6. Device Information
We may collect technical details about the device you use to access CUD – Connect Uniquely Deeply, such as your model, OS version, unique device ID, and usage logs. You may also grant permission for CUD – Connect Uniquely Deeply to access your contacts, but we will only use them when explicitly requested by you—for example, to invite friends.
7. Photo Information
To enhance your profile visibility, we analyze how your uploaded photos are viewed—such as which images draw more attention. This helps us suggest optimal photo arrangements. You can disable this feature in your account settings at any time.
8. Link Information
CUD – Connect Uniquely Deeply may track interactions with links within the app or to third-party content. This includes tracking redirects and monitoring how links are used to improve service performance and safeguard against misuse.
9. Messages
We may analyze messages for trends and topics to improve safety and feature development. Personally identifiable content is removed before review. Message data is never shared with external third parties.
10. Testimonials, Surveys & Contributions
Occasionally, we may contact you to contribute to surveys, provide testimonials, or take part in CUD – Connect Uniquely Deeply success stories. These are completely voluntary. Declining will not impact your app experience.
11. Customer Support Contact Information
When you contact CUD – Connect Uniquely Deeply support, we may collect your IP address, email, and details of your issue to help resolve it. We retain support communications for up to 3 years after account deletion for legal and accountability purposes.
12. Cookies and Similar Technology
We use cookies and similar technologies to enhance your experience. Some cookies are essential for app functionality. Others help us understand user behavior and improve features. You can manage cookie settings within your device or browser preferences.
How Do We Use Your Information?
Our goal at CUD – Connect Uniquely Deeply is to give you a secure, enjoyable, and personalized connection experience.
1. How We Use Your Information
- Provide app features and services
- Send updates and feature announcements
- Personalize content and profile recommendations
- Analyze user interactions to improve app experience
- Test and refine new features
- Resolve disputes and enforce our Terms
- Prevent fraud and maintain platform integrity
- Protect our rights and other users from harm
- Send marketing communications if you've opted in
You can opt out of marketing communications anytime from app settings or via the unsubscribe link in our messages.
2. How Matching Works
Our matching algorithms use a combination of:
- Your profile details
- Your app activity
- Whether your profile is photo verified
- Your approximate device location (if enabled)
This helps us recommend profiles that align with your interests and behavior.
We may restrict or terminate access to accounts that violate our Terms and Conditions.
3. Moderation & Safety
We use both automated systems and human moderation to detect and respond to content that violates our rules.
- Monitor content and messages for safety risks
- Issue warnings or restrict access when necessary
- Allow users to contest moderation actions via support
We do not share message content with third parties. Our review process is designed to limit exposure of personal data.
4. Legal Grounds for Processing
We process your data under one or more of the following lawful bases:
- Consent (e.g. for marketing)
- Legitimate interest (e.g. for safety and improvement)
- Contractual necessity (e.g. to deliver services)
- Legal compliance (e.g. tax or legal obligations)
You can withdraw consent or object to legitimate interest uses at any time. Just contact our support team.
Lawful Basis for Processing Personal Information
As per Indian law, including the Information Technology Act, 2000 and the forthcoming Digital Personal Data Protection Act, 2023, CUD – Connect Uniquely Deeply is required to have a valid legal reason—or "lawful basis"—to collect and use your personal data. This includes data collected during your usage of our app, such as profile details, location, and activity logs.
We collect and process this information only when necessary for providing our services, complying with legal obligations, protecting users, or when you’ve given clear consent.
We do not follow GDPR or CCPA rules as those are applicable to the EU or California residents respectively. However, CUD – Connect Uniquely Deeply follows applicable Indian privacy standards and practices under Indian law to protect your data.
| Why we use your information | What information we use | Where we get it | Our legal basis |
|---|---|---|---|
| To provide you with the CUD – Connect Uniquely Deeply app service | Name, email, date of birth, location, app activity | Provided by you and your device | Contractual necessity |
| To match you with other users and enhance your profile | Photos, gender, preferences, interests, bio, other optional info | Provided by you | Contractual necessity, legitimate interests, consent (for sensitive data) |
| To verify identity and prevent fraud | Phone number, selfie/photo, ID document, geolocation, device info | Provided by you and collected from device | Legitimate interests in safety and fraud prevention |
| To process payments for subscriptions or premium features | Cardholder name, payment method, transaction info | Provided by you and Razorpay | Contractual necessity |
| To prevent payment fraud and misuse | IP address, device ID, user ID, transaction history | From device and payment interactions | Legitimate interests in fraud detection |
| To respond to support requests or user reports | Email, phone, app logs, submitted content | Provided by you and collected via the app | Legitimate interests in support and service quality |
| To improve user experience and test new features | Usage data, interaction events, session duration, logs | From your interactions with the app | Legitimate interests in service improvement |
| To send promotions, offers, and newsletters | Email, name, phone, optional interests | Provided by you | Consent or legitimate interest |
| To show personalized ads in the app | Gender, age, location, interests | Provided by you or inferred | Legitimate interests in monetization |
| To conduct surveys and research | Email, phone, usage history | Provided by you | Legitimate interests in product development |
| To investigate reports and enforce community standards | Messages, profile content, reports, IP, device info | From user reports and app data | Legitimate interests in enforcing terms |
| To enable safety-based profile sharing with trusted contacts | Name, profile photo, date time/location info | Provided by you when you use this feature | Legitimate interests in user safety |
| To support video and audio call features | Video, audio, device permission status | From your device | Legitimate interests in feature provision |
| To allow login via Apple, Google or social media | Public profile info, email, ID token | From third-party login provider | Legitimate interests in ease of access |
4. What Information Can Others See?
At CUD – Connect Uniquely Deeply, we’re committed to helping people make real, meaningful connections. To support that, our platform enables users to share parts of their personality and profile with others.
This means certain information you provide on CUD – Connect Uniquely Deeply will be visible to other users. We encourage you to be thoughtful about what you choose to share and understand the risks involved.
This section covers:
- Guidelines on sharing information
- Visibility of your profile data
Everything you post or upload to your profile — including photos, prompts, or preferences — may be visible to other users on the app. You should assume this information could be accessible outside the app as well, especially if screenshots are taken or links are shared.
Sharing is at your discretion. CUD – Connect Uniquely Deeply is not liable for what you choose to disclose to others.
Guidelines for Sharing Information
To protect your privacy and safety, we strongly advise against including the following on your profile:
- Email addresses
- Phone numbers
- Social media handles
- Residential or work addresses
- Credit or debit card numbers
- Government-issued ID numbers
- Full legal names
- Any personally sensitive or financial information
You can optionally add preferences, beliefs, or other profile details. However, be aware that even your profile photos or music choices may reveal things like religion, lifestyle, location, or social habits.
Some features may allow you to link third-party accounts (like Instagram or Spotify). Any data pulled from those integrations may also be visible to others.
Users may share your profile or parts of it with others via screenshots or other means. CUD – Connect Uniquely Deeply cannot control or prevent this.
Use Caution and Stay Secure
If you're using third-party logins (such as Google or Apple), remember to log out after use, especially on shared devices, to prevent unauthorized access.
By voluntarily sharing personal or sensitive information on your profile, you are giving CUD – Connect Uniquely Deeply explicit consent to process and display that data publicly to other users on the app.
5. Do We Share Your Information?
To help you find meaningful connections and enjoy a safe experience on CUD – Connect Uniquely Deeply, we sometimes need to share limited personal information with third parties. We only do this under strict conditions and always with your privacy in mind.
What you'll find in this section:
- Our commitments to you
- When, why, and with whom we share information
Our Commitments to You
We only share personal information when necessary and always with verified service providers. These providers are held to high standards of data security and contractual obligations, including:
- Strict data protection measures
- Access only to relevant data for their specific function
- Limitations on retention and use of your information
Where possible, we anonymize or aggregate data before sharing.
When, Why, and With Whom We Share Your Data
1. Service Providers
We rely on partners for payment processing (e.g., Razorpay), SMS verification (e.g., Plivo), customer support, analytics, and infrastructure. These providers only access data needed for their task.
2. Moderation & Safety
To protect the community, moderators may access profile information, images, and messages to review reported content or investigate violations of our Terms.
3. Payment Processing
Payment providers may access billing data like name, address, transaction history, and encrypted payment details solely for payment fulfillment.
4. Marketing Providers
We may share anonymized data with marketing platforms (like Meta) to run ads, track campaign performance, or create lookalike/custom audiences. This may include hashed emails, device IDs, or actions like app downloads or purchases.
5. Legal & Law Enforcement
We may disclose data if required by law or to protect someone’s safety, prevent fraud, or defend our legal rights. This includes cooperating with court orders or law enforcement inquiries.
6. Business Transfers
If CUD – Connect Uniquely Deeply undergoes a merger, acquisition, asset sale, or restructuring, your data may be transferred as part of that transition.
7. Anti-Fraud & Spam Detection
We may share your information with internal tools and services across CUD – Connect Uniquely Deeply to detect and block fake or harmful activity.
8. Aggregated Information
We may share statistics that don't identify individuals (e.g., number of likes per day) with partners for analytics, research, or public reporting.
Your Rights Over Your Personal Data
As a user in India, you have the right to access and control your personal data under the applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
What this means for you:
- Right to Access: You can request details about the personal data we hold about you.
- Right to Correction: You can ask us to correct inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your data, subject to lawful retention requirements.
- Right to Consent Management: You can withdraw your consent at any time for data you voluntarily shared.
- Right to Grievance Redressal: You can file a complaint with us if you believe your data rights have been violated.
To exercise any of these rights, please email our Data Protection Officer at privacy@krazybrew.com. We may ask you to verify your identity before processing certain requests.
Note: These rights are subject to conditions under Indian law and may not apply in every situation.
Do We Share Your Information?
To offer a secure, functional, and personalized experience on CUD – Connect Uniquely Deeply, we may share your personal information with select third parties. We do this only when necessary and in accordance with Indian data protection laws.
1. Who We Share With
- Payment Processors (e.g., Razorpay): For processing subscription fees or in-app purchases. We share your transaction details (name, mobile number, billing info) as needed.
- Authentication & Communication Services: We use providers like Firebase, Twilio, or email/SMS APIs to verify your identity and send alerts or OTPs.
- Analytics & Crash Reporting: Tools like Google Analytics or Sentry help us understand app usage and fix bugs. Data is anonymized where possible.
- Moderation & Safety: We may use moderation services to review flagged content or abusive behavior.
- Legal Authorities: If legally required, we may share your information with law enforcement or regulatory authorities.
2. Retention After Deletion
When you delete your CUD – Connect Uniquely Deeply account, it becomes invisible to others immediately. We retain your data for up to 28 days in case you want to restore it. After that, we delete or anonymize your data unless required to retain it:
- To comply with tax, legal, or financial obligations
- To prevent fraud or abusive behavior
- To resolve ongoing disputes or chargebacks
3. International Data Transfers
While we primarily store your data on Indian servers, some services we use (like Firebase) may process data outside India. We ensure appropriate safeguards are in place to protect your information, including contracts that comply with Indian privacy law.
4. Your Responsibilities
- Don’t share your password or OTP with others.
- Log out after using the app on shared devices.
- Contact us immediately at privacy@krazybrew.com if you suspect unauthorized access.
5. Age Policy
CUD – Connect Uniquely Deeply is only available to users who are 18 years or older. We do not knowingly collect data from users below this age. If such data is discovered, we will delete it immediately.
6. Grievance Redressal
To exercise your rights under the Digital Personal Data Protection Act, 2023, or raise any privacy concerns, please email our Grievance Officer at: privacy@krazybrew.com. We will respond within the timelines mandated by Indian law.
Our Commitments to You
At CUD – Connect Uniquely Deeply, we are committed to protecting your privacy and ensuring that your personal information is used responsibly and lawfully. We only share your data in the ways clearly outlined in this Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your rights under the Digital Personal Data Protection Act, 2023, or have a complaint, please don’t hesitate to contact us. We’re here to help and will work to resolve any concerns promptly.
How to Contact Us
- Support Email: support@krazybrew.com
- Grievance Officer (India): privacy@krazybrew.com
- Mailing Address:
Krazybrew Team
239/268, Sbi Colony,
Diamond road,
Near pwd office,
Rampur, Utter Pradesh,
India - 244901
We will acknowledge your request within the timelines required under Indian law and aim to resolve all issues swiftly and fairly.